SERVICE GENERAL MANAGER
A Company of Japan, trading & production and provide service specialize in car and motorbike
- Report to: General Manager (Japanese)
- Company size: >350 Team size 20
- Salary: Negotiation in gross
- Bonus: salary of 13th month, performance Bonus (follow company Policy)
- Working location: HCM
- Working period: Monday – Friday (9 hours/day)
- Company bus: company provides private car after probation period (apply for candidate living in Binh Duong, Bien Hoa, Dong Nai, BRVT, neighboring provinces with HCM City)
- Transportation allowance for who living in HCM from house to company and back/ everyday)
- Meal allowance: 550,000 vnd/month
- Attendance allowance: 246,000 vnd/month
- Addition Healthcare 24/24: yes (for personal)
- 2 months of probation
- Consult with dealer owner how to improve their service performance
- Make achievement in DS that can be introduced to dealers as know-how
- Resolve all issues (especially difficult issues) in the service department.
- Set proper price and inventory by cooperation wịth parts department
- Resolve and improve maintenance repair and customer service issues.
- Manage all personnel, materials, activity, achievements, etc. regarding the service organization
- Understand all work of the service department and carry out efficiently in consideration of time
- and budget.
- Plan the required activities and draw up a budget.
- Create goals for each department and team. Annual activity plans, and achieve them.
- Make and submit reports to GM (Japan) and upper management.
- Check related documents in the service department on his/her own responsibility.
- Check and improve staff attitude, compliance with company policy, and work ability.
- Improve the work environment.
- In addition, perform the work instructed by the boss
- Bachelor or above in Technical University
- At least 30-50 years
- Over 5 years’ experience about Automobile service field
- Good communication skill
- Microsoft office
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