Sales Manager – 2B TALENT SERVICES TRADING COMPANY LIMITED

Sales Manager

Sales Manager

Company profile

The Group Company of trading & production and provide service specialize in car

Factory located in: Ha Noi

  • Report to: Dealer Principal
  • Company size: >100 employees; Team size: 8

Benefit package

  • Salary: 40 mil VND gross/ month or depend on performance on interview
  • Personal Health Care (for inpatient and outpatient), Annual Health Checkup (cover for family)
  • Working time Monday to Saturday
  • Training opportunities frequently
  • KPI bonus (quarterly)

Purpose

  • Manages the Sales team to deliver an outstanding customer experience and be responsible for effective operating Sales department

Responsibility

  • Set and execute policies and procedures for Sales department
  • Determine sales quotas for sales personnel in accordance to their skill levels
  • Responsible for staff scheduling, payroll, and inventory control
  • Oversee and manage all operations of new and pre-owned vehicles
  • Develop monthly and annual objectives for the department basing on assigned target
  • Set working schedule for Sales team (duty in showroom, bz trips, customer support …)
  • Set daily, weekly, monthly and annual goals for Sales department/ each sales team and Sales executives
  • Ensure sales department contributes acceptable levels of gross and net profit
  • Oversee sales, trade-ins, and delivery of all new and used vehicles
  • Maintain and develop customer database, carry out CRM activities
  • Maintain budgeted revenue and expense objectives
  • Establish departmental work schedule: duty in showroom, Sales activities, balancing the work load of all employees
  • Assist with recruiting, interviewing, hiring, and terminating employees
  • Forward records of all employee performance reviews, disciplinary actions, job promotions, pay adjustments and letters of recommendation to appropriate personnel for placement in personnel files
  • Conduct Daily/ Weekly meeting with team to review result and assign tasks
  • Steps to the sales processes, follow-ups on unsold, sold, and service guests, phone skill training and instruction, enhancing subordinates sales skills Inviting customers for test rides
  • Support Sales team to close the deals; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing.
  • Directly involve to Fleet sales and propose solutions to close the deal successfully
  • Provides sales management information by completing reports
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job
  • Propose sales campaigns and promotions to DP
  • Propose training courses for the Sales team and Attend training sessions to improve skills and capability
  • Responding to customer complains in term of Sales and Services
  • Make Sales reports: Sales performance, Sales forecast and plan, market
  • Ensure sales personnel are well trained, motivated, and available when needed
  • Train sales associates on the advantages/benefits of JLR to assist in overcoming customer objections
  • Track and provide direction on how sales associates should obtain their goals
  • Manage Sales Executive’s performance and conduct performance reviews monthly
  • Cooperate with Marketing to organize Events to promote JLR images and push up Sales
  • Attend Handover ceremony Event
  • Customer fist: CEIP results/Voice of the Customer data
  • Process compliance Purchase experience framework
  • Vehicle Sales Direct Profit
  • Manage and build team

 Skill requirement

  • Diploma/ Bachelor degree
  • 3 years of experience as a Sales Manager in retail Car sales as well as demonstrated history of achieving and exceeding sales objectives
  • Good knowledge of the automobile industry
  • Knowledge of Products and dealership operations is mandatory
  • Prefer knowledge and experience with sales of luxury Car, or the demonstrated ability to quickly learn them
  • Excellent Leadership, Management, Communication, Planning and Customer service Skill
  • Good English and IT
  • Good time management skills with the aptitude of meeting all targets
  • Driving license

 

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